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SOLID Services

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Currently, ICT systems are extremely differentiated in terms of their topology, the components used and the required functionality. Information and ICT systems have reached the status of the most critical resources at almost any enterprise becoming, over the past decade, of strategic importance.

Over the 20 years of its presence on the IT market, SOLIDEX has designed and developed hundreds of networks and ICT systems and then assisted its clients ensure the continuity of operation of the solutions it has  implemented.

It was during that time that the first service programs were set up which, not infrequently, have set the industry standards. Those programs were developed with the then-clients in mind who were only familiarizing themselves with state-of-the-art technologies and studied the secrets of network protocols, dynamic routing protocols or advanced hardware solutions. They therefore comprised a very broad range of fragmentary services which some clients used in full (those with less experience) while others utilized only part of the possibilities available.

Currently, ICT systems are extremely differentiated in terms of their topology, the components used and the required functionality.
Information and ICT systems have reached the status of the most critical resources at almost any enterprise becoming, over the past decade, of strategic importance.
Indeed, it is a fact now that firms not having appropriate information, and access to an ICT system that supports day-to-day work would not be competitive and effective in their operations.
Being aware of the increasing needs and demands of clients, SOLIDEX keeps improving the competencies of its SOLID Experts and, at the same time, extends the range of its professional services. They are becoming increasingly specialized and advanced, as a result of which our clients get services customized to meet their individual needs.

The basis of the new Service Program is the identification of several distinct groups of services which clients can use depending on their individual needs. Furthermore, the client has a choice between the types and time requirements for services covering each piece of equipment separately, thus being able to very flexibly shape its policy of ensuring the continuity of its operations.

 

The new Service Program also means efficient and timely provision of expertise and experience to the clients needed for the performance of specific tasks, as well as broad support in the implementation of systems and their maintenance throughout the period of their operation.

Another innovation are incidental services which offer the client the possibility of using SOLIDEX services in the case of sudden failures and problems, even though the client has not purchased a long-term service option.

The current program of SOLID Services is an evolutionary effect of more than ten years of experience and specialization in the development and maintenance of ICT infrastructures to any scale. We offer comprehensive "SOLID ICT Systems" which organize the classes and solutions necessary for the development of an efficient and secure ICT infrastructure together with the inherent package of "SOLID ICT Services" covering the full system lifecycle - from idea to operation.
 

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