Solidex achieves Cisco Customer Satisfaction Excellence

01.08.2006

Another edition of the annual Cisco customer satisfaction survey -  Cisco Channel Customer Satisfaction - is now over. The main thing which is examined is the level in which the client is satisfy with the Partner offering Cisco solutions. Questionnaire includes a whole range of a very detailed questions what enables customers to express their evaluation of the Partner activities in particular quarter, practically in every possible scope. Therefore, there are questions about the products as well as about presales activities or about support services satisfaction. In each those areas Solidex has reached unusually high level of rates. What it means is that Solidex can be proud of the extraordinary trust of its customer. The confirmation of this conclusion is the fact of being certified by Cisco with the Cisco Channel Customer Satisfaction Excellence distinction. This is the title received by those companies, which earned the most superior their customer satisfactory level in the whole region. Such companies are recognizable on Cisco web site Cisco Partner Locator www.cisco.com/go/partnerlocator by the gold stars right by their names. In Poland there are only 5 companies with both the Gold Partner Status and the gold star for the Cisco Channel Customer Satisfaction Excellence. Solidex is one of them.